Pacific Office Automation

  • Field Service Technician

    Job Locations US-WA-Kennewick
    Job ID
    2018-1848
    Category
    Technicians
  • Overview

    Pacific Office Automation is a recognized leader in office management solutions, offering state-of-the-art technology and award-winning customer service. We have grown to 25 office throughout 8 states – Oregon, Washington, California, Arizona, New Mexico, Utah, Idaho  and Colorado. We are the largest private dealership in the nation, and one of the world’s largest dealers for Konica Minolta MFP, printers, faxes and multifunctional devices.

     

    If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! This position offers a full benefit package which includes matching 401k, full health/dental/vision insurance, FSA programs, company car, and company cell phone.

     

       As a Field Service Technician, you must be able to:

    • Troubleshoot and repair office equipment (copiers, printers, fax machines, etc.)
    • Provide high quality technical support to our customer base
    • Communicate with customers to ensure satisfaction
    • Develop options to solve unusual problems
    • Manage time, resources and territorial considerations
    • Keep current with training needs
    • Work in fast paced environment
    • Deal with stressful situations

    Responsibilities

    • Experience and training with Konica Minolta, Canon, Sharp, Ricoh, HP, Xerox, or other manufacturer
    • Strong computer knowledge
    • Service Field technician experience
    • Must work well within team atmosphere

    Qualifications

    • Experience and training with Konica Minolta and Sharp
    • Other experience and training with Canon, Ricoh, HP, Xerox, and other manufactures is a plus!
    • Strong computer knowledge

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