Pacific Office Automation

  • Copier Service Technician

    Job Locations US-ID-Post Falls
    Job ID
    2018-1743
    Category
    Customer Service/Support
  • Overview

    Pacific Office Automation is a recognized leader in office management solutions, offering state-of-the-art technology and award-winning customer service. We have grown to 25 office throughout 8 states – Oregon, Washington, Idaho, California, Arizona, New Mexico, Utah, and Colorado.We are the largest private dealership in the nation, and one of the world’s largest dealers for Konica Minolta copiers, printers, faxes and multifunctional devices. Yet our focus remains local.

     

     

    We are a company with deep roots in the West, employing 750+ hard-working men and women. We are dedicated to supporting the communities in which we operate, including many philanthropic efforts to support academics and athletics.

     

     

    If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you!This position offers a full benefit package which includes matched 401k, full health/dental/vision insurance, FSA programs and more.

    Responsibilities

    As a Field Service Technician, your duties will include:

    • Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
    • Providing high quality technical support to our customer base
    • Communicating with customers to ensure satisfaction
    • Developing options to solve unusual problems
    • Managing time, resources and territorial considerations

    Qualifications

    Qualifications:

    • Experience and training with Konica Minolta and Sharp
    • Other experience and training with Canon, Ricoh, HP, Xerox, and other manufactures is a plus!
    • Strong computer knowledge
    • At least 3 years of service technician experience

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