POA is seeking candidates for the position Receiving Clerk in Phoenix, AZ for one of our flagship Education sites. This important position is responsible for Receiving operations and overall coordination between POA and the customer. A high level of client satisfaction must be maintained by responding quickly and effectively to the client's needs.
The individual in this position continually seeks to improve the operations of support service; analyzing the current systems and implementing sound practices according to POA's Standards of Operational Excellence. This position is a critical position and is considered part of the local management team supporting our most important clients. Ideal candidates for this position will be competent self-organizers with a positive attitude and the ability to handle deadlines. The candidate must have a minimum of 5 years’ experience working / supervising staff and operations in the following areas:
The receiving clerk signs for deliveries, checks delivery content against the shipping invoice, addresses and resolves any problems with shipments, stocks or transfers deliveries accordingly, and works with both customers and distributors to address any shipping and delivery issues. Key shipment items will be copiers, printers, toner, cases of paper, etc. specific to POA operations. In addition all other items as ordered by the FM site client will come through the receiving dock whether they pertain to POA site operations or not.
Essential Duties and Responsibilities of a Receiving Clerk
•Accepts and signs for deliveries from distributor.
•Assists in unloading shipments from delivery truck.
•Opens boxes and inspects contents of shipments.
•Processes returns for any defective or incorrect items.
•Checks shipping invoice to ensure all items are accounted for.
•Contacts seller or distributor to resolve shipment discrepancies.
•Stores, restocks, and shelves delivery items as necessary.
•Ensures that stockroom is clean and organized.
•Processes transfers for shipments moving on to another location.
•Pays balance on invoices upon receipt of delivery.
•Manages and maintains all billing records.
•Maintains records of all received shipments.
•Conducts inventory of products, and logs data into inventory database.
•Contacts distributor to inquire about shipment delays or problems.
•Reports any major or unresolved shipment delays or problems to company manager.
•Addresses and answers customer inquiries about pending orders and shipments.
Required Knowledge, Skills and Abilities
•Demonstrates strong organizational skills.
•Pays close attention to detail.
•Possesses physical strength necessary to lift and move heavy boxes received by the store.
•Exhibits ability to use inventory software efficiently.
•Possesses basic math skills.
•Works well with a team.
•Communicates clearly and effectively.
•Demonstrates strong interpersonal skills.
•Handles discrepancies or shipping problems calmly and politely.
•Exhibits familiarity with shipping and billing procedures.
•Manages time efficiently.
•Demonstrates solid problem-solving skills.
•Is capable of operating forklifts and other equipment to move heavy shipments.
•Demonstrates awareness of proper warehouse and factory safety procedures.
Education and Experience
•High school diploma or GED is required.
•Job training session required prior to start date.
•License and certification to operate heavy machinery is strongly preferred.
•Time will be spent in a stockroom, warehouse, or loading dock receiving and transporting deliveries.
•Time will also be spent in a shipping and receiving office processing inventory and paperwork.
•Moderate to heavy physical labor such as lifting and moving heavy items is required on a regular basis.
•Temperature in the warehouse or dock varies according to external climate.
•Standard 40-hour workweek applies.
Pacific Office Automation is one of the few remaining organizations that strives to offer ‘Best in Class’ employee benefits such as medical and retirement and at greatly subsidized monthly rates. Please look closely at both the quality and coverage of our benefits as well as the company provided subsidy and ultimately the reasonable costs to yourself and your family for medical coverage. Additionally please note that POA offers a 401K plan and offers matching funds to all employee contributions.